Your baby's first step, your wedding in Bali, all your important milestones?all captured in digital photos and video. What could be more important? Store them safely and keep them backed up on My Book Home Edition external hard drives.

User Reviews about Western Digital My Book Home Edition 1 TB USB 2.0 FireWire 400 eSATA Desktop External Hard Drive WDH1CS10000N

I had originally bought the 250 GB version of this same external hardive a few years back. It never failed me so I decided to get the 1 TB version when I ran out of space. It's actually better than the one I had previously. I come with some programs to back your files which I haven't used yet. However after I installed it, it was super easy to use! -- It worth every penny

WD customer support is very poor. I have called 4 times and each person is basically new to the company working there about 4 months. There product knowledge is superficial. Many of them have heavy accents and are somewhat difficult to understand also. The woman I am talking to now has put me on hold about 6 times, but at least she is the best one I've spoken with.

This is what i gathered

My Book Home, Office and Studio - have Anywhere backup - can select files to back up - more flexible than Smartware

My Book Home
- 3 different ways to connect - USB, eSata, Firewire
- Mionet - can access drive on the web from another computer

My Book Office - USB connect only
My Book Studio - USB and Mac users
-- Customer Support Review Only - Mediocre at Best

I have been using my 1 TB drive for the last year with no problems. Use it as my music library. Tons of work ripping CDs, recording cassettes and albums. Problem with FireWire after 14 months of use. Kept getting blue screen of death when computer went to sleep. Windows hotfix supposed to fix problem (not!). Drive finally would not come up in Vista. Tried USB and drive finally came up. Re-tried FireWire connection (faster and works better with audio and video), and Vista reloaded drivers and now the drive works fine. I have three WD drives (2 USB only 500G and 1 TB triple interface). They all are working great. I decided to lay the drives on their sides to let air flow through the enclosure (top and bottom) which may help keep them a little cooler. These are good drives (even the refurbished one which I bought),however software and driver issues may cause problems. Check WD site's support knowledge base as there is some useful information. Would not waste my time calling. I plan to buy another triple interface drive and daisy chain it off my existing one. -- WD My Book TB Usb,FireWire 400 and eSATA External Hard Drive